When you follow the principle of #RomancingYourCustomer, you start providing experiences to everyone like you would your current customers. If you do this, you attract more people to your brand and ultimately win them over.
Gartner reports that 82% of organizations have a Customer Experience Map, yet only 47% use their map effectively.
If you don’t have a Customer Experience Map it costs you sales, revenue, profits, and team morale.
and if you’re going to have a Customer Experience Map why not a …
WORLD-CLASS CUSTOMER EXPERIENCE MAP?
Dallas/Ft. Worth…[Read more]
Sand, surf and a couple of days with 200 CEO’s at the #EntrepreneurOrganization Chapter Presidents Meeting in Cancun. @crushing-b2b
Love being with my tribe.
Have you tried looking at your business from the metaphor of romance? Only a few businesses do, and I can understand why. It takes commitment to shift one’s perspective and stay on the path you’ve chosen.
When you add romance to your business, you quickly discover that everyone is a customer. As a result, you treat everybody the way you’d w…[Read more]
How do you stay on top of an ever-changing marketing landscape? You need to learn to move forward.
Many businesses focus too much and too often on things that they have done and get stuck in the past. They forget to think about what they could still do for their customers and their business.
Yes, you need the lessons from your past experiences…[Read more]
Do you have 20/20 vision for what you want to accomplish in 2020?
Here’s what some amazing leaders have to say about vision…
Step one is Clarity of Vision.
Vision is a destination a fixed point to which we focus all effort.
Create a vision for the future you want.
Create the highest grandest…[Read more]
You see, it’s not enough to want to sell or get leads. It would help if you had a plan when you’re prospecting. Who is your target? How many prospects would you like to have? What are you going to do to turn those prospects into clients?
So you guys may notice a lot of changes to the layout. I added the Contributor’s Corner to the main menu on the left. The Contributor’s Corner area on the right sidebar will also only show contributor’s content for now on.
“Contentment is the state of being happy and satisfied.”
“Are you content?” is actually a two-pronged question — Are you happy? AND Are you satisfied?
To be content means answering yes to both questions. And that’s where the problem lies. Oftentimes, we confuse satisfaction with merely settling for something because it’s what we have at the m…[Read more]
In business, you shouldn’t just be working with your brain. To succeed in building customer relationships and growing your brand, you must also be willing to work with your heart.
Traditionally, planning a customer experience strategy starts with the brain and then followed by implementation — or action. The downside of this is that cus…[Read more]
Let\’s connect on LinkedIn too! Please feel free to engage and send me an invite at your earliest convenience.
Thank you and have a great day!
I am sorry for slow replies or missed notifications on here! I appreciate all of you and the incredible support that SPN provides, but I\’m more easily found on LinkedIn! Please feel free to connect with me there at https://www.linkedin.com/in/don-williams-a63375a/
Here are some sales tips that I shared on LinkedIn today. Please feel free to let me know your thoughts and don\’t hesitate to tag me on here or LinkedIn so I can engage back as well!
Hello everyone! I\’m looking to make more connections on LinkedIn! I would also love some more followers on the business page. @crushing-b2b @don-williams-global @good-automation @jobready2dey https://www.linkedin.com/company/lesterandlester/
Post your company page in the comments below and I\’ll be glad to follow it.
Last week I had the honor of speaking in London.
Romancing Your Customer crosses all boundaries & cultures.
Everyone wants to be treated as if they are special (which of course they are).
Even if we think we sell products or services, our customers, friends, teams & families more likely form their opinions and judgements on their experience(s)…[Read more]
💥Hey, I wrote this LinkedIn article. Some engagement would be great 👍
Here is a video that I did on “how to lead your team”
I subscribe back and look forward to connecting on LinkedIn too:
Here is my latest LinkedIn article on #HowTo write articles editors love and will publish. I hope it helps. @crushing-b2b @don-williams-global @spnlocal @irabowman @heidirad @katja-gersak @b2the7 @andyvargo @dpistulka @pastormattcrump @linkedin-coach @jobready2dey
@don-williams-global I fully concur with your video Don. A leader\’s actions definitely speak louder than their words. I know this from experience myself…
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